Privacy Policy

1. Introduction

Welcome to InnoX Signals(“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the privacy terms of our mobile application, InnoX Signals, and any associated services.

By using our application, you consent to the collection, storage, and use of data as described in this policy. If you do not agree with the terms outlined here, please do not use the application.

2. Information We Collect

To provide a functional and personalized experience, we may collect the following data:

• Account Information: When you register an account, we collect your email address and display name.
• Profile Pictures: If you choose to upload a custom profile avatar, the image is securely hosted and stored in our database.
• Device Identifiers (Push Tokens): We store unique Firebase Cloud Messaging (FCM) tokens associated with your device to send you real-time push notifications of crypto signals and news.
• App Usage Data: We may collect diagnostic data, app crashes, and performance stats to ensure system stability.

3. How We Use Your Information

We process your data for the following essential purposes:

• To manage your membership account and verify VIP package eligibility.
• To deliver instant trade signals and technical alerts.
• To keep you updated with major cryptocurrency news.
• To provide support and resolve technical difficulties.

4. Data Storage and Security

We prioritize data security. All user authentication and database operations are managed through Google Firebase:

• Data is encrypted in transit using industry-standard TLS protocols.
• Database access is restricted via strict Firestore Security Rules, ensuring that only you (or an authorized administrator) can read or modify your profile records.

5. Account Deletion and User Rights

In compliance with global data privacy standards (including Google Play Store Policy), we respect your right to data deletion:

• In-App Deletion: You can delete your account permanently at any time by navigating to My Profile > Delete Account Permanently inside the mobile application. This deletes your authentication record and Firestore document immediately.
• Manual Request: You can also request deletion of your account and all associated data by sending an email to our support team at janithad2@gmail.com. We will process your request within 7 business days.

6. Third-Party Services

Our application relies on third-party services that may collect information used to identify you:

• Google Play Services (Android App distribution and execution)
• Google Firebase (Auth, Firestore, Cloud Messaging, Analytics)

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us: